The AI support engineer

Unbreak agents debug and resolve customer issues in real time, straight from your user's browser. Embedded in your product, live in minutes.

Configure your support agent to fit your product.

Unbreak does what you set it up to do. Everything below is a setting you decide, and you can change it at any time.

Knowledge
Guidelines
Hand-off to a human
Tone of voice
Actions
Session replay

Set up and edit your support agent with AI.

Let's build Ledgerline Support together
Claude Code$ claude mcp add unbreak
Codex$ codex mcp add unbreak

Secure by design.

Secrets are masked on the device.

Passwords, card numbers, and any field you mark are redacted before your support agent reads them.

Session data lives in the browser.

Your support agent pulls only what it needs into the conversation — nothing else leaves the browser.

Test before you publish.

Every change is a draft until you publish it — test it in a private chat, and roll back in one click.

Agents answer. Humans take over when it counts.

FAQs

Paste one script tag into your site — that's the same widget you saw in the hero. No SDK, no build step.

Every reply your AI agents send. Replies from your human teammates are free and unlimited, and you start with 200 free AI messages.

Your AI agents pause — nothing breaks. Conversations keep arriving in your inbox, your team can answer everything directly, and agents resume when your plan renews or you upgrade.

Browser debugging context is coming soon. The planned release includes console errors, failed-request metadata, session replay, and on-device masking controls.